Service Department

Poole’s Cycle Service Department: Harley-Davidson Expertise in Hamilton, Ontario

At Poole’s Cycle, our Service Department is dedicated to providing the highest quality maintenance and repair solutions to riders throughout Hamilton and the Southern Ontario region. Our commitment to expertise and efficiency means your Harley-Davidson is always in the most capable hands.

Factory-Trained Expertise You Can Trust

Our Service Department is staffed by factory-trained technicians who are highly skilled in providing comprehensive, efficient repair and maintenance solutions. With over 75 years of combined experience specializing exclusively in the Harley-Davidson platform, our team has the deep technical knowledge to accurately diagnose any issue—from electrical faults to complex engine concerns.

Whether it’s a standard check-up or complex repairs, our expertise ensures the highest quality of service to get you back on the road quickly and safely, mile after mile.


Comprehensive Harley-Davidson Service Menu

We offer a full range of essential maintenance, major repairs, and performance enhancements for every model year, from vintage classics to the latest M8 engines.

Essential Maintenance & Diagnostics

  • Routine Service: Includes all necessary oil changes (using conventional and synthetic fluids), filter replacements, brake fluid flushes, and scheduled factory interval checks.
  • Tire Service: Professional tire mounting, balancing, and inspection (for tires sourced through our Parts Department only).
  • Electrical Troubleshooting: Expert diagnosis and repair of electrical issues, charging systems, and modern sensor diagnostics.

Engine, Transmission, and Major Repairs

  • Engine Work: Full service, diagnostics, and repairs for all H-D engine platforms, including Milwaukee-Eight (M8), Twin Cam, Evolution, and Shovelhead motors.
  • Transmission & Clutch: Expert service and repair of transmissions, primary drives, and clutch assemblies.
  • Brake Systems: Rotor replacement, caliper service, brake fluid flushes, and steel-braided brake line installation.

Performance and Customization Services

Looking to personalize your ride? We offer full customizing and enhancing services to unlock your bike’s potential:

  • Performance Upgrades: Installation and tuning of high-flow air cleaners and performance exhaust systems (Vance & Hines, etc.).
  • Accessory Installation: Installation of custom handlebars, lighting (LED), heated grips, luggage, fairings, and chrome/blacked-out accessories.

Parts and Service Commitment

We stock a full line of genuine Harley-Davidson parts and accessories, ensuring that every service and repair is completed using the best quality components. This commitment to using quality parts helps you get the most longevity and performance out of your Harley.

Please Note: We proudly specialize in the service and repair of Harley-Davidson Motorcycles only.

Give us a call at 905-545-0687 to schedule your next service appointment today!